BSG Software Services is a leading provider of IT services and a recognized leader in Information Technology and Communications solutions both Onsite as well as Offshore. BSG Software Services offers a full range of comprehensive IT services, including technology deployment services and enterprise support services onsite, near-shore or offshore. We help organizations design, install, deploy and run their IT, communications and network systems by providing services and the best IT professionals available.

At BSG Software Services, our objective is to help our customers to achieve their business goals without undue cost or complexity. We do consulting and outsourcing to deliver effective solutions to your critical business problems and enable you to win. Our success has emerged from our customer satisfaction as we are committed to the core values of honesty, reliability, dedication, teamwork and innovation.

Quality Standards and Conventions :

As software becomes a more critical component in systems, concerns about software quality are increasing. Consequently, BSG Software Services has developed quality standards that are specific to software or that can be applied to software. We are committed to maintaining the highest quality standards - of people, of processes, of infrastructure. It is our constant endeavor to ensure the highest quality in every aspect of IT services that we deliver.

At BSG Software Services, we consistently strive to conform to industry quality standards and conventions. The strict adherence to the quality processes has ensured that our customers benefit from:

35-40% lower operating cost*
25-30% higher productivity*
On-time deliveries (97% projects completed on time)

A structured quality process not only ushers in improvement in an organization’s quality standards but also helps in enhancing efficiency and adding significant value to its services and business solutions. BSG Software Services follows a planned and systematic approach to the evaluation of quality and adherence to software product standards, processes, and procedures. Software compliance with agreed-upon standards and procedures is evaluated through process monitoring, product evaluation, and audits.

Quality Management System :

Documentation standards specify form and content for planning, control & service documentation and provide consistency throughout the project. Design standards specify the form and content of the service. They provide rules and methods for translating the software requirements into the software design and for representing it in the design documentation.

Code standards specify the language in which the code is to be written and define any restrictions on use of language features. They define legal language structures, style conventions, rules for data structures and interfaces, and internal code documentation. BSG Software Services Quality Management System is a single quality management system capable of meeting multiple quality requirements. The BSG Software Services Quality Management System not only conforms to existing quality standards but also flexible enough to incorporate new standards. BSG Software Services has implemented a time-tested system for efficiently managing software development, which ensures high level of quality in all the software developed. This system is controlled and run by the right people, using clearly documented procedures that meet international norms, backed up by frequent software audits. Services are monitored for conformance to standards and processes are monitored for conformance to procedures.

Software Quality Assurance :

For each project, BSG Software Services identifies a Quality Assurance Representative to ensure that the project follows the defined processes and report the metrics to the organizational repository. During each step, metrics data are collected and cross-referenced against our internal database. At the end of every month or at the end of every phase, the QA representative conducts a process compliance audit to highlight areas that are not following the defined process for the project. The goal of BSG Software Services’s quality processes is customer satisfaction. By adhering to comprehensive quality management system and quality assurance processes, BSG Software Services leverages project experiences and learning to bring about predictability in processes and continuity & sustainability in quality.